Microsoft Learn to check what transpired for the lacking e-mail.

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I'm having exactly the same situation with New Outlook working with my non-Microsoft IMAP account. I Beforehand was utilizing Microsoft Place of work Outlook 2016 right up until I not long ago upgraded my computer and decided to move to the new Outlook solution as Section of the pc go using the Microsoft 365 Family members subscription. The junk-mail environment and possibilities like synchronization weren't a challenge Along with the 2016 Variation of Outlook and saved me from frequently receiving the exact junk introduced regularly. Many of the folders synchronized just great concerning The 2 mail environments. I just examine by this reaction and come across this standard of assist from Microsoft really non-responsive and heading backwards.

Ahead of going forward, could you let me to assemble information beneath to slim down your unique scenario?

Take a screenshot of all the web page (excluding particular info) and share it with us. Reference: What Model of Outlook do I've?

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When the Inbox was emptied, did you see any mistake messages or prompts? If that's so, could you share a screenshot or the exact wording?

Many of them have been definitely junk/spam or destructive email messages, but about 10 of these weren't junk/spam and i am confident many of Those people experienced already been dealt with in my Inbox.

To shield privateness, person profiles for migrated thoughts are anonymized. 0 comments No comments Report a concern I have the exact same query I possess the identical issue 2 count votes

May well I make sure you know the sort of account you're working with? Is it an M365 operate/school account or possibly a Microsoft/Personal account like Hotmail/outlook.com/Dwell.com? or can it be any third portion like Gmail or yahoo account? please reply back again to us, so we can easily involve personalized account team for more guidance.

These filters evaluate different aspects to find out if an electronic mail is probably going for being spam. Should the server flags it therefore, It is really quickly routed into the Junk folder.

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At this stage, The difficulty has grown to be a server stage concern, and given that this forum, Microsoft Answer, concentrates on essential complex assist for specific consumers, this degree of The difficulty is further than our scope, and We have now no authority junk removal to intervene in any way

I would want to absolutely disable Outlook's automated attribute of transferring e-mails on the Junk folder, because it moves there plenty of legit emails, even crucial ones.

After I have this information, I’ll manage to tutorial you even more or escalate the case if desired. I actually enjoy your patience and the chance to aid you.

Have you ever checked your deleted product folder if will not be whole, chances are you'll at the same time Check out your recoverable merchandise folder if isn't full. to take action, Pick out the Deleted Itemsfolder, then decide on Recuperate items deleted from this folder.